INTRO
Roger Bolton
Studio
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Last Sunday, the latest digital broadcaster, ONdigital, launched
a new service of 30 channels. Television viewers entering the digital
age will discover a whole new world of Electronic Programme Guides
or on-screen menus to help them navigate the multitude of channels.
But broadcasters are worried that we won't know which channel we're
watching when there are hundreds to choose from. In an attempt to
make sure we remember, some are permanently displaying their logos
on screen.
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These logos are called DOGs, digitally originated graphics. Andrew
Wiseman is just one viewer who wants their mess cleaned up.
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Andrew to camera and voiceovers...
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Many viewers are animal lovers, but like me just can't stand
DOGs. Not our four-legged friends you understand, but those
permanent, annoying on-screen logos that are popping up all
over the place. |
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Broadcasters say we have to have them so we know which channel we're
watching. Very useful when you're channel surfing, they say. DOGs,
they say, are particularly useful for digital TV, when potentially
hundreds of channels will be available.
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Rubbish! When you change channel on a digital television, an
on-screen display tells you exactly which channel you're watching.
This information can be brought back on screen at any time at the
touch of a button. So we don't need a constant reminder as though
we have the memory of a goldfish. Do broadcasters think we're too
stupid to use this information?
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* Insert SOUND F/X: Dog bark
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I'm not the only one who finds DOGs* intrusive.
Channel 5, the first terrestrial channel to have a permanent
on-screen logo, toned down the intensity of its DOG in the wake
of a wave of viewers' complaints.
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CLIP: The Jack Docherty Show C5 1/4/97 showing Jack
cleaning the logo from the screen.
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"If anyone at home has any traditional folk remedies
for removing Channel 5 logos,
don't write in - it was just a joke!"
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INTERVIEW
Glynn Brailsford
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Glynn
Brailsford
Controller of Creative Services C5 |
We tweaked it - we reduced the intensity of it within probably
two weeks of being on air and more or less left it at that. And
just gauging, quite honestly, on viewer complaints, they've just
ceased now; they were very few. I think I can honestly say that.
And I think it's accepted as part of the landscape.
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We love our DOG and take great care of it. And we wouldn't like to
see it put down.
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It was viewer power that forced Sky to completely remove DOGs from
its movie channels.
Similarly, the reason that Channel 4 is relatively bug-free is
that viewers forced it to rethink its branding plans when a logo
was run overnight, much to viewers' disgust. That's why its new
digital channel, FilmFour, was launched without a DOG at all.
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INTERVIEW
Steve White
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Steve White
Head of Presentation C4 |
People that have subscribed to FilmFour who particularly want to
see a two-hour film uncut as if they were in the cinema certainly
think it's reasonable not to include a DOG on the film. It's fair
that they see the film as it was meant to be.
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In an ideal world we wouldn't have had any DOGs at all. I don't
like them personally, and I don't think that viewers do.
However, as a way of identifying channels, certainly with the introduction
of satellite, it was seen to be the way that new channels could
establish that they were there and that you didn't have to wait
half an hour or an hour for the next programme to find out what
channel you were on.
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But one C4 Commissioning Editor has become a DOG breeder on Sunday
mornings, much to the annoyance of many viewers - especially fans
of The Waltons.
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Why does T4 have a DOG? |
INTERVIEW
Andi Peters
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Andi Peters
Commissioning Editor
Children and Young People C4
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T4 has a DOG because I felt it was necessary that the whole output
of T4 programmes be branded.
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In this day and age it's possible to see a programme, for instance
like Sister, Sister five times in one day on three different
channels.
Therefore it's essential that when people watch Sister Sister on
Channel 4, T4, they know it's Channel 4 that they're watching. And
that might make them stay and think "I'll keep watching because
of what will come next".
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Are you surprised that viewers have complained? |
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Approximately one hundred people have complained. On average the
shows are getting... a lot more than that! I knew people would complain,
especially Waltons viewers and as a special thing for Waltons viewers,
I am in the process... I have commissioned the DOG to change to
a sepia-coloured DOG.
I don't have a problem with DOGs.
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So you won't be putting the DOG down then? |
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It's on four legs and it's going to stay there. |
Andrew sums up to camera |
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If broadcasters are going to insist on using DOGs, then at least
let them be subtle and unintrusive as possible not like the BBC's
digital TV DOGs. For the Beeb, widescreen doesn't mean bigger picture,
it means longer DOGs.
These DOGs are leaving longer and longer trails of excrement across
our TV screens. I think it's time for a clean-up campaign. Technology
can already tell us what we're watching. It's up to the broadcasters
to make their channels distinctive with quality programmes, not
designer labels.
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Roger |
The BBC confirmed that it has had a large number of complaints about
the logo on its digital channels and is having a rethink. |
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